1) Add your knowledge
Upload docs and FAQs so the agent can answer accurately.
SupportHQ's embeddable widget gives customers instant answers from your knowledge base, while your team gets the full conversation context in a unified inbox.
Powered by your docs, FAQs, and support content.
The agent escalates to your team while preserving context.
All conversations in one place for your team.
Smart placement avoids cookie banners; visitors can drag the launcher.
A production-ready chat experience your customers can use immediately. Behind the scenes, SupportHQ connects your knowledge base with a unified inbox so your agent's answers are actually usable.
How it works
A straightforward setup path.
Upload docs and FAQs so the agent can answer accurately.
Set tone, guardrails, and escalation rules.
Deploy the widget and let customers resolve routine questions instantly.
Most teams can deploy the widget with a simple embed workflow: one script tag. If you want guidance, book a call and we'll help you launch quickly.
Yes. The widget's agent answers using your knowledge base sources, so responses stay consistent with your content.
The conversation history and context are available in SupportHQ's unified inbox so handoff doesn't lose information.