1) Add your knowledge
Upload docs and FAQs so the assistant can answer accurately.
Embeddable Chat Widget
Add AI support to your website in minutes—without duct-taping tools.
Support HQ’s embeddable widget gives customers instant answers from your knowledge base, while your team gets the full conversation context in a unified inbox.
Grounded answers
Powered by your docs, FAQs, and support content.
Team-ready handoff
Escalate to humans while preserving context.
Unified inbox
All conversations in one place for your team.
Fast setup
Deploy the widget and start resolving issues.
What you embed
A production-ready chat experience your customers can use immediately. Behind the scenes, Support HQ connects your knowledge base with a unified inbox so your AI answers are actually usable.
- ✓ Widget powered by your knowledge base
- ✓ Conversation history for your team
- ✓ Handoff when answers need human review
How it works
From zero to live widget
A straightforward setup path.
2) Configure the assistant
Set tone, guardrails, and escalation rules.
3) Embed and resolve
Deploy the widget and let customers resolve routine questions instantly.
FAQ
Do we need a developer to embed it?
Most teams can deploy the widget with a simple embed workflow. If you want guidance, book a call and we’ll help you launch quickly.
Can customers ask questions and get help from our docs?
Yes. The widget’s assistant answers using your knowledge base sources, so responses stay consistent with your content.
Will the team see the chat history?
The conversation history and context are available in Support HQ’s unified inbox so handoff doesn’t lose information.