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How SupportHQ compares
Every comparison below says when the other product is the better choice. Competitor pricing is quoted from their pricing pages with the date it was checked. SupportHQ is a flat $29/month with unlimited team members and AI conversations included; the question is whether that model, and our channels (web, Telegram, Discord), fit your team.
SupportHQ vs Chatbase
Chatbase is a chatbot builder that can hand off. SupportHQ is a support agent with handoff built in from the first plan.
Pricing checked 2026-09-06
SupportHQ vs Crisp
Crisp is a multichannel inbox that can do some AI. SupportHQ is an AI agent that ships with an inbox. Choose by which one is doing most of the work.
Pricing checked 2026-09-06
SupportHQ vs Drift
Drift was conversational marketing for B2B sales teams and is being sunset in favor of 1mind. SupportHQ is an AI support agent. Pick by whether you need to replace sales chat or support chat.
Pricing checked 2026-10-01
SupportHQ vs Freshdesk
Freshdesk is an email ticketing help desk with an AI agent sold in session packs. SupportHQ is a chat-first AI agent with an inbox and flat pricing. Pick by where your customers write to you.
Pricing checked 2026-10-01
SupportHQ vs Gorgias
Gorgias is an ecommerce help desk whose AI acts on orders. SupportHQ is an AI agent for product, community, and service questions on web, Telegram, and Discord. Pick by whether the AI must act on orders or answer from your policies.
Pricing checked 2026-10-01
SupportHQ vs Help Scout
Help Scout is an email-first shared inbox with AI billed per resolution. SupportHQ is a chat-first AI agent with flat pricing. Pick by whether email or chat is the center of your support.
Pricing checked 2026-10-01
SupportHQ vs Intercom
Intercom is the more complete product. SupportHQ is the more predictable bill for a small team that lives on web chat, Telegram, and Discord.
Pricing checked 2026-09-06
SupportHQ vs LiveChat
LiveChat is live chat software for human agents, with AI as a separate per-user product. SupportHQ is an AI agent with an inbox for your team. Pick by who answers most chats: people or the agent.
Pricing checked 2026-10-01
SupportHQ vs tawk.to
tawk.to is free live chat for human agents, with AI as a paid add-on. SupportHQ is a paid AI agent with an inbox for your team. Pick by whether you need free human chat or an AI agent that answers first.
Pricing checked 2026-10-01
SupportHQ vs Tidio
Tidio is chat plus automation for stores. SupportHQ is an AI agent plus inbox for teams whose customers live on the web, Telegram, and Discord.
Pricing checked 2026-09-06
SupportHQ vs Zendesk
Zendesk is a help desk with an AI agent attached. SupportHQ is an AI agent with an inbox attached. Pick based on which one you need to be the center of your workflow.
Pricing checked 2026-10-01
Not sure which pricing model fits? Read how AI support pricing models compare and the buyer's guide for startups.