AI assistant
Answers routine questions instantly, using only the content you've approved. When it doesn't know, it says so and brings in your team.
Most questions never reach your team. The right ones do.
SupportHQ learns from your website, docs, and FAQs, then answers customers instantly on your site 24/7. When a question needs a person, it hands off to your team in one shared inbox with full context.
From $29/mo · Setup in minutes · 14-day refund window
- Trained on your content
- Embeddable widget
- Unified inbox
- Human handoff
- Telegram
- Google Calendar
Features
Everything support needs. Nothing it doesn't.
An assistant that answers from your content, and the tools your team uses when it can't.
Knowledge base
Upload docs, sync your website, or write articles. The assistant answers only from what you've approved.
Unified inbox
Every conversation from the widget and Telegram in one place, with full history and context for your team.
Human handoff
Escalate to your team when confidence is low or a customer asks for a person. Full context comes along.
Telegram bot
Meet customers on Telegram with the same assistant and the same knowledge base.
Google Calendar booking
Let customers book a call from inside the conversation, straight onto your calendar.
Coming soon.
Roles & privacy
Role-based access for your team and privacy by default for your customers.
Insights
See what customers ask, what the AI resolves, and where your docs have gaps.
How it works
Live in minutes.
No migration, no training project. Three steps and your assistant is answering.
01
Add your knowledge
Upload docs or point us at your site. The assistant indexes it and keeps answers grounded in your content.
02
Embed the widget
One script tag, styled to your brand. Your assistant starts answering on your site right away.
03
Stay in the loop
Watch every conversation in the inbox and step in whenever you want. Handoff keeps the full context.
Pricing
One plan. Starts at $29/mo.
No per-seat pricing. No feature gates. A 14-day refund window if it's not for you.
$29 /mo starting from
Everything in one plan. Pricing scales with usage, not with your team size.
- AI assistant trained on your knowledge base
- Embeddable chat widget
- Unified inbox for all conversations
- Knowledge base management
- Website as knowledge base (scraping)
- Customizable branding
- Human intervention & handoff
- Telegram bot integration
- Google Calendar integration for booking calls
- Priority support
- WhatsApp integration (coming soon)
14-day refund window. See our refund policy. Need a custom plan? Let's talk.
Solutions
Choose the workflow you need
Switch between use cases without switching tools.
AI Customer Support
Assistant, unified inbox, and handoff in one platform.
AI Help Desk
Grounded answers with safe escalation.
Chat Widget
Embed AI support directly on your site.
Knowledge Base
Upload and sync docs for accurate replies.
Unified Inbox
One place for conversations and context.
Human Handoff
Escalate without losing customer context.
On-Brand Automation
Guardrails and tone control for AI replies.
Pricing
Transparent AI support pricing for startups.
Put your docs to work.
Set up SupportHQ in an afternoon, or book 30 minutes and we'll walk you through it.