Refund Policy

Last updated: April 17, 2026

This Refund Policy explains how refunds work for purchases of Support HQ.

1. 14-day refund window

You can request a refund within 14 days of your purchase.

2. Merchant of record

Payments for Support HQ are processed by a third-party payment provider acting as merchant of record. Refunds are handled in line with applicable checkout and payment terms.

3. How to request a refund

To request a refund, contact us at [email protected] with the email used for the purchase and any order or transaction details you have.

4. Refund processing

Approved refunds are returned to the original payment method used for the purchase.

5. Contact Us

If you have any questions about this Refund Policy, please contact us at: [email protected].